Terms of Service

Agreement to Terms

These Terms of Service govern your use of the Thant Zin Clear website and your engagement with our professional cleaning services. By accessing our website or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, please discontinue use of our website and do not engage our services.

These terms apply to all visitors, prospective clients, and current clients of Thant Zin Clear. For service-specific contractual terms, please refer to your individual service agreement, which may contain additional provisions specific to your facility requirements.

1. Service Description and Scope

Services Offered

Thant Zin Clear provides professional facility cleaning and maintenance services to international corporations, diplomatic missions, and hospitality properties in Myanmar. Our services include regular facility maintenance, specialized cleaning protocols, and pre-opening preparation services as detailed on our website and in individual service agreements.

Service Availability

Our services are currently available in Yangon and surrounding areas in Myanmar. Service availability in specific locations may be subject to operational capacity, facility requirements, and geographic considerations. We reserve the right to decline service engagements that fall outside our operational capabilities or service areas.

Service Customization

Each client engagement involves a facility assessment and customized service proposal. The specific services, schedules, protocols, and pricing are established through individual service agreements. The information on our website represents general service capabilities and does not constitute a specific service commitment until formalized in a written agreement.

2. Acceptable Use Policy

Website Usage

You may use our website for legitimate purposes related to learning about our services, submitting inquiries, and accessing information about facility maintenance solutions. You agree not to use our website in ways that could damage, disable, overburden, or impair our systems, or interfere with other users' access to the site.

Prohibited Activities

When using our website or services, you agree not to engage in the following prohibited activities:

Content Guidelines

If you submit information through our contact forms or communicate with our team, you agree that your communications will be truthful, respectful, and relevant to legitimate business inquiries. We reserve the right to refuse service or terminate communication with parties who engage in abusive, threatening, or inappropriate behavior.

3. Service Access and Requirements

Eligibility for Services

Our services are provided to businesses, organizations, and institutions. Individuals must be authorized representatives of their organizations with authority to engage cleaning services on behalf of their employer or organization. By requesting our services, you represent that you have the necessary authority to enter into service agreements.

Facility Access Requirements

Delivery of our services requires appropriate access to your facility. Clients are responsible for providing our teams with necessary access permissions, security clearances where applicable, and information about access protocols. Clients must ensure safe working conditions and notify us of any facility hazards or special requirements.

Client Responsibilities

Clients are responsible for clearly communicating facility-specific requirements, chemical restrictions, equipment sensitivities, and security protocols. Clients should provide timely notification of schedule changes, operational issues, or concerns about service quality. Cooperation in providing feedback helps us maintain and improve service standards.

4. Website Availability and Maintenance

Uptime and Accessibility

We strive to maintain website availability, but we do not guarantee uninterrupted access. Our website may occasionally be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control such as power outages or internet connectivity problems in Myanmar.

Modifications and Updates

We reserve the right to modify, update, or discontinue any aspect of our website at any time without prior notice. This includes changes to content, features, service descriptions, or functionality. We may also temporarily suspend access to all or part of the website for maintenance purposes.

Geographic Restrictions

Our website is accessible globally, but our services are currently available only in Myanmar. Information on our website is intended for audiences interested in facility maintenance services in Myanmar. Service availability, pricing, and specific offerings may not apply to locations outside our service areas.

5. Intellectual Property Rights

Website Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Thant Zin Clear or its content suppliers and is protected by Myanmar and international copyright laws. The Thant Zin Clear name and logo are our trademarks and may not be used without permission.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to evaluating our services. You may not copy, reproduce, distribute, modify, or create derivative works from our website content without explicit written permission.

User-Submitted Content

When you submit information through our contact forms or communicate with our team, you grant us permission to use that information for purposes of responding to your inquiry and improving our services. We do not claim ownership of your inquiry content but may retain it for business records and quality improvement purposes.

6. Service Modifications and Termination

Service Changes

We may modify our service offerings, methodologies, or operational procedures to improve quality, adapt to new technologies, or respond to changing market conditions. Significant changes affecting existing client agreements will be communicated in advance when possible.

Suspension of Services

We reserve the right to suspend or terminate services in cases of non-payment, violations of service agreements, unsafe facility conditions, or circumstances that prevent safe and effective service delivery. We will provide reasonable notice when practical circumstances permit.

Force Majeure

Neither party shall be liable for failures or delays in performance resulting from circumstances beyond reasonable control, including natural disasters, political unrest, power outages, infrastructure failures, pandemics, or government actions. We will make reasonable efforts to resume services when circumstances permit.

7. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in our Privacy Policy.

Please review our Privacy Policy to understand our data handling practices and your rights regarding your personal information.

8. Third-Party Links and Services

Our website may contain links to third-party websites or references to third-party services. These links are provided for your convenience and do not signify our endorsement of such websites or services. We have no control over the content, privacy policies, or practices of third-party websites and are not responsible for their operations.

Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites. We encourage you to review the terms of service and privacy policies of any third-party websites you visit.

9. Disclaimers and Limitations

Website Information

The information on our website is provided for general informational purposes and does not constitute professional advice or binding commitments. While we strive for accuracy, we make no representations or warranties about the completeness, accuracy, or reliability of any information on our website.

Service Results

Service outcomes depend on facility conditions, client cooperation, environmental factors, and various elements beyond our complete control. While we maintain professional standards and follow established protocols, we cannot guarantee specific results or outcomes. Individual service results may vary based on facility characteristics and operational circumstances.

10. Governing Law and Disputes

These Terms of Service are governed by the laws of Myanmar. Any disputes arising from these terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of Myanmar.

We encourage resolving disputes through direct communication and negotiation before pursuing formal legal action. If you have concerns about our services or these terms, please contact us to discuss potential resolution.

11. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Significant changes will be communicated to active clients through our usual channels.

Your continued use of our website or services after changes to these terms constitutes acceptance of the modified terms. We encourage you to review these terms periodically to stay informed about your rights and responsibilities.